Posts Tagged consulting

Find the Right Consultant – Now!

We can help when you need to hire qualified consultants. ConsultantFORCE is a marketplace for consulting expertise designed for business leaders who believe that the right connections can produce extraordinary results. Our valuable business resource is used to quickly find qualified candidates in any area of expertise. ConsultantFORCE is now offering a Client Membership, at no charge, to executives seeking consultants.

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Local Web Design and SEO

How to get more customers for your business through an effective online presence.

Visit Local Web Design and SEO for more information.

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Change Management Consulting – Thrive Don’t Survive – Insights to Making Change Stick

By Alejandro Reye

Barack Obama ran his presidency proclaiming to bring it. Countless spiritual leaders and citizens have demonstrated it through their actions. The “it” is change. Change has always been a constant throughout history and will continue to be so. Despite our human response to question change, it is the one thing that continues to move us forward in many areas of our lives as human beings.

The need for change management consulting is not just a social, political or technological necessity. It is also a necessity in business. Your business, no matter the size and number of employees, must learn to adapt to the changing needs of customers, financial highs-and-lows, social trends, politics, and technological advancements. Without the capability to adapt your business will slowly die.

These statements don’t come as new revelations in business. In fact I’m merely stating the obvious. But what’s not so obvious is how you bring change to your business and continue to thrive. This is where change management comes in to play. Change management is a business discipline that involves assessing, visioning, planning, monitoring, implementing, and monitoring a little more the tactical actions that will help your business to continue to thrive.

Assessing: Know what internal and external factors are influencing the need for your business to change. Assess what the impacts might be and where and how your business will need to change.

Visioning: Know what a successful tomorrow looks like. Describe what needs to be new in the future. Use language that is purpose-focused. Articulating the new future is a way to engage your employees. Remember to share it in a way that allows them to ask questions and add to the vision.

Planning: Based on the impacts, begin planning how you will respond so that your business will thrive. This is no time to stop engaging your employees and even your customers. Tap into their ideas. They know what’s working and what’s not working. It can be brutal, but the insights employees and customers have about your business are key to a successful change.

Monitoring: It might seem odd to monitor things when nothing is yet implemented. In this case, you’re monitoring how people are responding to the changes. Look at behaviors of people and groups of people. Is it positive? Is there fear? Be prepared to adjust some of your plans based on how people are responding to the pending changes.

Implementing: As you roll out the tactics that will help reach what you’ve envisioned, keep in touch with employees and customers. No amount of planning can prepare you for the unexpected. Expect the unexpected.

The underlying theme in change management is genuine collaboration with employees and customers. The outcomes in the actions listed above will yield greater business results, and satisfied employees and customers. It’s the collaboration through change management consulting that will help your business thrive and change in today’s business environment.

Article Source: http://EzineArticles.com/?expert=Alejandro_Reye

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Business Consulting Tools

A coordinated effort employing a combination of several approaches with business planning tools should prove to be the most effective strategy. To solve complicated problems, complex solutions will usually be required. Often the result will be a series of planning and management steps that can take a few months (and perhaps years) for completion. Any business consulting expert that portrays the problem-solving process as quick and easy should generally be avoided by small business owners.

For a company that is not experiencing one or more substantial problems, the need for new business planning tools is rarely a high priority. However even for the most healthy business, contingency plans are advisable. Recent examples of banks suddenly eliminating commercial mortgage loans programs with little or no advance notice serve as sharp illustrations of the value of contingency planning for business financing. Unfortunately changes can continue to occur with little warning due to the level of chaos that currently prevails throughout commercial banking.

There are rarely simple solutions for complex problems. The current difficulties for small business owners are a growing challenge. For most businesses, similar circumstances have not been seen during the past several decades. Without at least some outside help, even a highly experienced business owner is likely to be missing enough direct experience to make it through the maze of current problems and changes.

The disturbing number of changes which have occurred throughout the business world recently support the growing need for business management and consulting tools. Most small business owners will not have enough technical skills and information to adequately address many of the complex change factors impacting business financing and commercial mortgage financing. When they discover that many banks have imposed significant fee increases for their commercial finance services, finding effective (and less costly) alternatives for business funding services will prove difficult for even the most skilled borrower. Because they are different as well as new approaches to replace traditional bank financing, viable business finance alternatives can seem confusing.

Because of cost issues, many small businesses will often not consider business consulting even when serious problems are acknowledged. For this or any other corporate service, costs cannot be ignored. This is particularly true in the current economic environment because very few businesses have substantial discretionary funds to cover new business expenses. In order to either make money or reduce costs, it will nevertheless be necessary sometimes for a business to spend money like this.

Small business owners have probably already been searching for additional management tools to help them deal with recent financial conditions. Business finance consulting and planning are likely to be among the most effective alternatives. To cope with reduced sales volume, various strategies for cost control will also be helpful for most small businesses.

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What Happened with Business Financing and Commercial Lenders

By exploring what happened with commercial lenders, business owners will be better prepared to avoid serious future problems with their working capital and commercial real estate financing. This is not a hypothetical issue for most commercial borrowers, particularly if they need help with determining practical small business finance choices that are available to them. The banks and bankers who caused the recent financial meltdown are likely to say that nothing went seriously wrong with business cash advances and commercial lending (and even if it did everything is fine now). It is hard to imagine how anything could be further from the truth.

Greed seems to be a common theme for several of the most serious business finance mistakes made by many lending institutions. An attempt to produce quick profits and higher-than-normal returns had unsurprisingly negative results. The only people seemingly surprised by the devastating losses are the bankers themselves. By most accounts many of the largest banks should have been permitted to fail but were instead kept afloat by government bailouts, and even after that experience we are still seeing a record level of bank failures.

When making loans or buying securities such as those now referred to as toxic assets, there were many instances in which banks failed to look at cash flow. An underwriting process known as stated income in which commercial borrower tax returns were not required was used for some small business finance programs. One of the most aggressive commercial lenders using this approach filed for bankruptcy last year due to this as well as other questionable financial practices.

Commercial bankers routinely lost sight of a basic investment principle that asset valuations will not always increase and in fact can decrease quickly. Many commercial loans were made in which there was little or no equity by the business borrower. The erroneous assumption by banks was that any downward change in value would be limited to a few percent. To demonstrate how wrong the bankers were, commercial real estate values in many areas have already decreased during the past two years by up to 50 percent. For banks which made the original commercial mortgage loans on such business properties, commercial real estate is proving to be the next toxic asset on their balance sheets. While there were huge government bailouts to banks which have toxic assets based on residential mortgages, it is not likely that banks will receive financial assistance to cover commercial real estate loan losses. Such commercial real estate financing losses could produce serious problems for banks and other lenders over the next three years. Despite ongoing concern and criticism about current reduced business lending activity, many commercial lenders have effectively stopped any meaningful small business financing.

Inaccurate and misleading statements by commercial lenders about their lending activities for business finance programs to small business owners is an ongoing problem. While many banks have routinely indicated that they are providing business financing on a normal basis, the actual results by almost any standard indicate otherwise. It is obvious that lenders would rather not admit publicly that they are not lending normally because of the negative public relations impact this would cause. As a result of this particular issue alone, small business owners will need to be cautious and skeptical in their attempts to secure merchant cash advance programs and business financing.

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Integrating Sustainability into Your Management System

I remember reading a book when I was younger, about a girl who was separated from her family during the Westward Migration, and forced to live on her own in the wilderness of early spring in 1860s America (unfortunately I don’t remember the name of the book). At one point in the adventure, the young heroine came upon an abandoned Indian settlement, where she was able to find some place to live (torn and tattered but protection from the elements), as well as meager amounts of grains left behind in the food storage cave (enough to make a few meals). She found corn, wheat, etc. and proceeded to make herself some gruel; after she finished eating her fill, she realized in dismay that she had used the entire supply of corn, and therefore would not be able to set aside any seed to plant for the upcoming growing season. She discovered the hard way that without planning, sustainability is endangered.

Organizations are not as short-sighted as the heroine; hopefully we all realize that if we continue to use resources at a greater rate than they can be regenerated, then we will be in for a very rude, and possibly irreversible, surprise… and are taking steps to ensure that we are responsible stewards of our planet.

Let’s define sustainability as we refer to it in this article, to make sure we’re all on the same page:

  • Global sustainability (World Commission on Environment and Development, 1987): “[[to meet]… the needs of the present without compromising the ability of future generations to meet their own needs…]”1
  • Organizational sustainability: Long-term survival of the organization to enable the achievement of its goals.

Well heck—that’s just good business (and common) sense—let’s make sure that what we are doing can be continued in the future without using up everything in the process. But aren’t we doing that already?

In March 2009, the Copenhagen Climate Council, an international team of leading climate scientists, issued six key messages. In the message on climatic trends:
“[… the climate system is already moving beyond the patterns of natural variability within which our society and economy have developed and thrived. These parameters include global mean surface temperature, sea-level rise, ocean and ice sheet dynamics, ocean acidification, and extreme climatic events. There is a significant risk that many of the trends will accelerate, leading to an increasing risk of abrupt or irreversible climatic shifts.]“2

This is a sobering statement. It’s obvious that we need to change the way we do things. Albert Einstein’s quotation comes to mind here, “Insanity: doing the same thing over and over again and expecting different results.”

What are the consequences if we don’t become better stewards of the environment? Will we be forced to find alternatives for virtually everything that we source? In the “In Death” series of fiction books, author J.D. Robb gives us a glimpse of what the not-too-distant future food chain may look like—the menu is “soy dogs, soy fries, soy burgers, soy coffee”—and she notes that food made from beans, wheat, dairy, animals, etc. can only be afforded by the very wealthy. (Although there may be some readers who feel that this direction may be good for us all in any event, this particular picture of the future lets us glimpse what it might be like if choice is taken away through scarcity.) So what steps might we be taking now, to ensure that this stays as pure fiction?

We can take a sustainable approach in many different ways—and integrate with our current management systems at the same time.

In the international standard on quality management systems, ISO 9001, we are tasked to minimize waste through higher initial quality, continual improvement of our processes, repurposing (repair, rework, re-categorize), and advance planning. If we take this concept a bit further, we can see that sustainability integrates into a system in areas of continual improvement, opportunities for improvement, and preventive actions. We can focus on what we can do to minimize our footprint that will also result in benefits to our materials stream.

In the environmental management systems standard, ISO 14001, we are tasked, in addition to many of the same clauses as noted above, to have a commitment to prevention of pollution. This concept is much broader than simply trying not to pollute—prevention of pollution goes much further, asking us to consider, in the design phase, whether we can make choices that will minimize our impact on the environment. As defined in ISO 14001:

“Prevention of pollution: use of processes, practices, techniques, materials, products, services or energy to avoid, reduce, or control (separately or in combination) the creation, emission, or discharge of any type of pollutant or waste, in order to reduce adverse environmental impacts.

NOTE: Prevention of pollution can include source reduction or elimination, process, product or service changes, efficient use of resources, material and energy substitution, reuse, recovery, recycling, reclamation, and treatment.”

This is linked hand-in-glove with sustainability—ensuring that we have the resources necessary to continue our work in the future, by wisely using our current resources. In fact, we are tasked with considering this while our design is still on paper—researching alternatives, selecting renewable resources that are not in danger of disappearing, etc.

Okay, we see how we might be able to involve sustainability in our management systems theoretically. How can this be applied to our businesses today—how can we help to assure that the trends noted in the Copenhagen Climate Council report decelerate, or better yet, neutralize and reverse?

1. We can be aware of our effect on the environment. Where are our raw materials coming from, and are they sourced sustainably? Are they of sufficient quality to allow us to manufacture parts of high quality without rework or waste? How about our equipment—is it energy efficient? Are we running as efficiently as we can, at a system level (we are optimized for overall rather than at sub-system levels)? Are we increasing the temperature of the water that we’re discharging, even if the waste stream has been neutralized?

2. We can encourage our employees to participate in our initiatives. One company I have a lot of respect for is Silicon Laboratories in Austin, Texas. They looked at their environmental impact and made significant changes to the way that they operate, including:

1.      Moving their facility to a less environmentally-sensitive part of town instead of expanding in their old facility, near an aquifer,

2.      Buying renewable energy,

3.      Eliminating plastic bottles (300,000 annually!) from their facility vending machines–and providing reusable nalgene bottles to their employees for filtered water instead,

4.      Cutting the electrical costs in half by smartly heating and cooling their facilities and turning off most lights during off hours,

5.      Using environmentally-friendly materials to build out their new office infrastructure,

6.      Providing recycling stations throughout the building, including in every meeting room,

7.      Sponsoring green programs within their city.

8.      Replacing stationery and other paper materials with recycled equivalents

9.      Giving employees a reusable grocery sack and a coffee mug made from recycled materials to get them thinking about reuse instead of one time use

10.  Creating a Green Team of employee volunteers whose goal is to continue to identify earth friendly business practices

3. We can change at the personal level. Three years ago, it was a rarity to see people walking out of our local grocery store with anything except white plastic bags provided by the store. Now our car has reusable mesh, canvas, and plastic bags in the trunk, which we regularly bring into the store with us. We recycle (our city makes it easy by providing curbside recycling, but at our prior home, I’d happily collect/sort our recyclables—paper, plastics, and glass—in the garage and make a recycling run about once a month to the collection facility). We set the temperature a bit higher in the summer, and lower in the winter; turn off running water; unplug electrical chargers/converters when not in use (those big “bricks” attached to electronics, as well as the smaller phone charger plugs, use electricity even when not charging—if it’s bigger than a three-prong plug, unplug it when not in use); and a dozen other things—all without affecting our lifestyle significantly. In my new neighborhood, I’ve encouraged those in our cul-de-sac to recycle more and we’ve been able to reduce our trash significantly. Will this make a difference on a global level? I don’t know, but it won’t be a negative impact, and that’s a step in the right direction.

References
1. http://www.un.org/documents/ga/res/42/ares42-187.htm
“Report of the World Commission on Environment and Development” (A/RES/42/187)
United Nations Department of Economic and Social Affairs
2. http://climatecongress.ku.dk/newsroom/congress_key_messages
“Key Messages from the Congress”

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